FAQs

You may have some questions, if you do, check out our facts and answers.
Don’t hesitate to contact us directly if you have any unanswered questions.

Most Common Questions

We have rustled up these Web Design and SEO FAQs to answer as many of the frequently asked questions were asked along the way.

Do you provide Web hosting services?

Yes we do, we are your one-stop shop. We will take care of the whole setup from registering your chosen domain name and designing and building your website. We also offer a maintenance service so your site is always up to date. We are just a call away if you have any required add-ons or edits.

What domain name should I choose?

Your choice of domain name depends on its use. The main idea is to have something that is clear to pronounce and spell over the phone. Most importantly it needs to be something memorable and not confusing.

How long will it take for my website to be completed?

The time period all depends on the work in hand and the complexity of it, how longs a piece of string? When we send you a quotation we will provide an ETA and if you have a deadline, we will work our best to meet it. The most common cause of delay is normally waiting for content (text/images) from the client.

Do we need to have a meeting to discuss our website design?

A meeting is not necessary as the work can be completed with discussions over phone and email. We will upload the website on a development server so you’re able to view progress. We will then work with you to discuss the site and review required changes. The site will be uploaded and made live once it’s been confirmed your happy with the layout, website design and works as wished and the final payment has been cleared.

What formats do you need photos, graphics and text for my website?

Please provide all text in a text document format ie. Microsoft Word and photos in as high quality as you have available, we will resize, crop and reduce file sizes as needed.

Once my website is completed, do you offer any after sales services?

Should you encounter any site issues that need attention, or require any new developments to the site, we do support all websites that we have designed, so do get in contact. We also offers website hosting and web maintenance.

Will my new web design be search engine friendly?

When building our websites we always keep engines in mind, and we design all so they are compliant with known search engine guidelines. It always a good idea to have you website reevaluated from time to time as algorithms are updated so it’s a good idea to keep your site up to date and compliant with new rules.

Does my website need a database or CMS?

This really depends on the amount of information being added and displayed on your website. If your site will have many products and services, then it would be a great advantage to have a CMS built into your website, WordPress provides this. We will discuss this in detail with the client. We will make sure your website design suits your requirements.

How will I get my new website on Google and other search engines?

Once your website is completed we will submit the websites sitemap that we would have created to Google for indexing, your site will be found naturally, via links to your site from other websites. Google relies on incoming links to your website to determine popularity and your sites relevance. Building backlinks is a service offered in our monthly SEO packages.

What’s the difference between dynamic and static websites?

Well, static web pages will always look the same and the content will rarely change. In order to make changes you will need to create the page yourself or contact us to do it for you. Any added images need to be directly uploaded to our web servers.
Dynamic web pages are the complete opposite. They can be changed each time the page is loaded, without anyone needing to make those changes. They’re even capable of their content changing based on what the visitors do on the website.
Dynamic pages can be created in response to information entered by your website’s visitor. They’ll usually store and pull information from the database.
Dynamic sites will reduce ongoing web maintenance costs as a Web page editor is provided, simplifying the ability to make page edits, images / text. Many websites have a combination of both dynamic and static elements. For example the use of dynamic pages for a product catalog where they have to change information and pictures regularly. The Contact Us and the About Us pages are often left as static pages as changes will not be regular.

How many pages can I have on my website?

You can have as many pages as you like, but this needs to be agreed in our proposal. Further pages can be discussed if needed. On a search engine’s point of view, the more pages the better!

I already have a website I would like to update. Can you help me?

Yes we would be happy to look at it and will provide a quote for your requirements.

What web platform do you build your websites on?

All our websites are built on the open-source Content Management System (CMS) platform called WordPress. Unless you have chosen a html package.

Will I be able to check my websites progress?

Of course we will provide a development link, we definitely encourage your input and feedback. Once your site is ready and you have approved to go live we will upload it on your server and submit your URL to the major search engines.

How many sets of changes will I get before additional costs?

We will provide as much latitude as we can. Once the general layout and color schemes have been confirmed, we will complete up to 2 sets of major revisions at no charge. Any small revisions will be provided at no charge.

How important is it to optimise my new website for search engines?

If you are expecting your website to grow your business, then it is definitely a requirement that your website is properly optimised. More than 80% of all Internet users are using search to find what they need online, make sure you’re found by potential customers.

How long until I start to see results of my SEO campaign?

The time period can be a few days to many weeks, it depends on when your site gets re-indexed.

What are search engine spiders?

Spiders, crawlers or bots are programs that browse through the internet and all web pages. Their job is to index and rank each page that they find, based on subject matter, relevancy and a number of other factors. These spiders work on unique algorithms that are programmed by software engineers for the various search engines.

What Is PageRank?

PageRank is a term that Google uses to reflect their system for ranking pages on the basis of their importance and relevance to certain keywords. If PageRank decides it likes your page and finds it of use according to its parameters then you will receive a high ranking on the search result page.

What Is Black Hat SEO?

Many websites use ‘black hat’ SEO techniques in an attempt to mislead search engines to gain better ranking results. These techniques include page cloaking, duplicate content, link farms, keyword spamming and many other practices. These methods will work temporarily, but search engines are getting more sophisticated and will penalize your website and even ban altogether so you will not be found in that search engine. Which could be devastating for a business.

Are keywords in domain names of importance?

Having keywords in your domain name will be taken into consideration by the search engines. We do not know exactly how much of a factor this is in determining your sites search ranking. What we do know is that keywords in a domain name are not weighed nearly as heavily as the keywords in your title tags and page content.

Does the length of a domain name have any effect on SEO?

No, it doesn’t. But would always recommend as short as possible.

Should I use hyphens in my domain name?

Using hyphens in your domain name might help search engines parse long domain names for keywords, but it would be better to shorten your potential domain name before opting to use hyphens.